Additional Matterport Costs: Hosting, Travel, Re-Scans, Matterport Hosting Costs & Add-Ons Explained

When clients ask about Matterport pricing, they’re usually thinking about the initial scan fee. But the truth is, there are often hidden Matterport costs that affect the total investment.

Hosting, travel, re-scans, and add-ons like BIM or TruePlan can all impact your budget — and if they’re not explained upfront, you may run into surprises later. This guide will break down the most common hidden costs so you can budget confidently and plan ahead.

Understanding the Matterport hosting costs is essential for effective budgeting and ensuring you get the best value from your investment.

Additional Matterport Costs: Hosting & Licensing Fees

Understanding Matterport Hosting Costs

The most common hidden cost with Matterport is ongoing hosting. Every Matterport model must be hosted on the Matterport Cloud to remain live and interactive.

• P3D usually provides an initial promo rate for first time customers.
• After that, monthly or annual renewal fees apply.

At Perspective 3D, hosting includes:

• Ongoing hosting costs from Matterport
• Licensing of the proprietary platform
• Maintenance to keep your model accessible and updated

Tip: Always ask how long hosting is included and what the renewal costs will be.

Additional Matterport Costs: Travel & Remote Site Fees

Matterport projects are site-based, which means location matters. While local projects often include travel, remote sites may add extra fees.

• Local projects: Travel included within a set radius (usually 60 miles).
• Remote projects: $1.00 per mile after the included radius, plus lodging for multi-day jobs.
• Multi-site projects: Bulk discounts available when scanning several properties in one trip.

Tip: If your project is outside a metro area, confirm travel fees in advance.

Additional Matterport Costs: Re-Scans & Updates

Matterport models are snapshots in time. If your space changes, you may need an updated scan.

• Minor updates: Labels, tags, and navigation tweaks (no site visit needed).
• Major updates: Renovations, remodels, or new displays require a re-scan.

Examples:

• Real estate: A remodeled kitchen → new scan needed.
• Insurance: Before-and-after scans for claims.
• Retail: Seasonal displays updated via partial re-scan.

Additional Matterport Costs: Deliverables & Add-Ons

The default output is the 3D virtual tour. But many industries need additional deliverables, which add cost but also long-term value.

• Schematic Floor Plans → Simple 2D layouts.
• TruePlan (Xactimate) → Insurance-ready 2D floor plans.
• E57 Point Cloud → Dense 3D data for architects/engineers.
• BIM/CAD Models → CAD or Revit-ready conversions.
• 360° Photos & High-Res Stills → Marketing images from the scan.
• Guided Video Walkthroughs → Automated video tours.

Tip: Start with essentials, then add other deliverables as your project grows.

Additional Matterport Costs: Rush Fees & Scheduling Premiums

Timing matters in Matterport projects. Standard turnaround is 24–48 hours for tours, but advanced deliverables may take longer.

• Rush delivery: Extra cost for rush scheduling or off business hours
• Off-hours scans: Additional fees for overnight or restricted access sites.

Hidden Matterport Costs: Data Export Fees

Some providers charge extra to export advanced deliverables like BIM models or E57 point clouds. Always confirm export pricing upfront to avoid surprises.

Industry Examples of Hidden Matterport Costs

• Real Estate Agent → Hosting renewals after sale + optional floor plans.
• Architect → E57 or BIM export fees for design workflows.
• Insurance Adjuster → Re-scans for damage and restoration phases.
• Retail Chain → Travel costs for multiple site scans.

FAQ: Additional Matterport Costs

Q1: Do you charge for travel?
A: Travel within 60 miles is included. After that, it’s $1.00 per mile plus lodging for multi-day jobs.

Q2: Can my scan be updated?
A: Yes. Minor updates like MatterTags can be added remotely. Major changes require a re-scan, billed by project scope.

Q3: How long is hosting included?
A: Hosting is often included for new clients under promotional rates. Afterward, annual hosting is billed at $149/year. Ask about our volume discounts.

Q4: What add-ons do most clients request?
A: Real estate often wants floor plans and photos, architects prefer BIM/E57, and insurance adjusters rely on TruePlan.

Q5: Can I get multiple properties scanned together?
A: Yes — multi-site scanning reduces travel costs and qualifies for preferred pricing.

Checklist: How to Avoid Surprises

• Ask how long hosting is included.
• Confirm renewal fees and billing cycle.
• Verify travel radius and costs.
• Discuss re-scan process upfront.
• Select deliverables before starting.
• Request itemized quotes in writing.

Conclusion

The true cost of a Matterport project goes beyond the scan fee. These additional Matterport costs — including hosting, travel, re-scans, and add-ons — shape the overall budget. By planning ahead, you can maximize the value of your digital assets and avoid surprises.

📞 Call us today at 616-312-3947 or download our P3D Client Support & Matterport Pricing Guide for detailed information.

Ready to learn more about how we price our Matterport capture services? Check out the article where we break it all down!

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